Listening and spying is not cool, just ask Julian Assange… oh wait you can’t but you know what I mean.
Thousands of the company’s employees listen to customer voice recordings, ostensibly to build a better “smart” speaker. Not much of a surprise, really. This is what they do:
Your recording can be "transcribed, annotated, and then fed back into the software as part of an effort to eliminate gaps in Alexa's understanding of human speech and help it better respond to commands,"Bloomberg reported.
Amazon's teams even have chat rooms where they can get help with tricky transcriptions, or share amusing snippets,according to Bloomberg. Like the woman who was caught singing in the shower.