I'm a big fan of DD, so this caught my eye:
A former Dunkin’ Donuts employee recently shared the company secrets he learned during his seven months on the job in an Ask Me Anything on Reddit. So here are the insider details about the beloved chain.
The doughnuts aren’t too popular - “I’ll let you in on a little secret; Most people don’t come for the donuts,” our DD snitch admits. “They come for the coffee, which is surprisingly popular.” He says the hot breakfast sandwiches are also popular.
Why? The doughnuts aren’t really fresh - He says their doughnuts don’t compare to Donut King or Krispy Kreme, where they have “steaming, fresh, high-quality donuts.” He admits the ones in his store were shipped frozen to be baked later. So no wonder they’re not as good!
When is it time to make the doughnuts? - They’re baked from 10pm to 4am so they’re ready for the breakfast crowd.
And the best-tasting doughnut DD has is - This former employee thinks the apple fritters are the best donut they have.
Munchkins don’t get a lot of love - He says people buy the doughnut holes less often than the doughnuts, but they still sell more of them than the muffins.
There’s a reason for all the new breakfast items - When Dunkin’ realizes something isn’t selling well, they replace it quickly with something else.
With their coffee, consistency is key - They have methods and machines to make sure each caffeinated drink tastes the same each and every time. They have machines that dispense cream and sugar, unless a customer asks for liquid cane sugar, which they have to pour by hand.